Terms & Conditions

WEBEX EVENTS AFFILIATE MARKETING PROGRAM RULES

A. Overview
The Webex Events Affiliate Marketing Program (“Program”) is designed to reward the value that individuals provide when they identify and develop new opportunities for selling Webex Events (formerly Socio) that result in revenue for Socio Labs, LLC (“Socio”). These Program Rules provide eligibility requirements, processes for presenting and approving opportunities, and other important policies and information about the Program.

B. Program Member Eligibility
To participate, an individual (“Program Member”) must meet the following eligibility requirements: 
  • Program Member is an individual who is an employee of a current customer or preferred vendor of Socio. 
  • Program Member is not an employee or contractor for any of the following: 
    • Cisco Systems, Inc. (“Cisco”) or any of its affiliates, including but not limited to Socio Labs, LLC (“Socio”); 
    • A Cisco reseller or channel partner (“Partner”); 
    • Any U.S. or foreign federal, state or local government agency or organization; or 
    • Any organization or entity whose employees are prohibited from receiving cash awards of this kind by applicable laws or internal policies (including but not limited to a code of business conduct).
  • Neither Program Member nor his or her employer has received or is entitled to receive compensation or anything of value from Cisco or Socio based on the same opportunity. 
  • By receiving a reward of this kind, the Program Member will not be in an actual or apparent conflict of interest situation with his or her employer.
C. Opportunity Eligibility
To be eligible for a reward: 
  • The customer and opportunity must be incremental, net-new business to Socio; if a prospective customer is found to already be in Socio’s CRM system, the opportunity is not eligible for reward; 
  • The opportunity must be a new contract for Socio; renewals are not eligible; 
  • The opportunity cannot be for a trial, proof of concept or other non-chargeable deal; and 
  • The opportunity cannot be associated with a RFP, RFQ or RFI process. 
  • The opportunity must be a standalone Webex Events (formerly Socio) purchase and excludes Webex Suite purchases.

D. Compensation Framework
1. Reward Entitlement.  An eligible Program Member will receive a cash reward equal to ten percent (10%) of the first year’s contract value for an eligible opportunity for Webex Events, subject to the reward caps set forth below. Entitlement for a reward accrues after the invoice for the opportunity is fully paid. If the customer has not paid their invoice 30 days after their contract closes or by the end of the fiscal quarter in which the deal was closed, the reward payment to the Program Member may be delayed. If the customer cancels its contract or does not pay the invoice in full, the reward payment will not be issued.
  • Caps on Rewards.  An eligible Program Member may receive up to a maximum of Five Thousand Dollars ($5,000 USD) per opportunity, up to a total for all opportunities of Fifty Thousand Dollars ($50,000 USD) per fiscal year (based on the fiscal quarters referenced in Section 3 below).
2. Customer Incentive. A customer referred by Program Member under the Program will receive a ten percent (10%) discount off list price on its initial 12-month contract for Webex Events (formerly Socio). Note that this discount is only applied towards the purchase price for the Webex Events (formerly Socio) Platform and App; it does not apply to services, hardware, costs (such as shipping) or any other offerings of Webex or Cisco.

3. Payment Timing. Rewards under the Program will be processed within the first sixty (60) days of the fiscal quarter (as set forth below) after the referred customer completes paying the applicable fees under the contract for the Webex Events (formerly Socio) offering. Program Member will receive an email notification from Socio and an email from the Program Administrator (see below) with instructions on how to receive the cash reward.
  • Fiscal Quarter 1: August – October 
  • Fiscal Quarter 2: November – January 
  • Fiscal Quarter 3: February – April 
  • Fiscal Quarter 4: May – July
4. Program Management and Administration
  • Referral reward payments are managed by one or more third-party companies Socio has partnered with to help manage the Program (“Administrator”). 
  • Program Member must onboard with and submit an invoice to the Administrator to receive a cash reward. Onboarding is only required once, but if payment information changes, payment forms need to be updated by the Program Member. Even if a reward entitlement has accrued pursuant to Section C above, payment cannot begin until a Program Member completes all necessary onboarding and invoicing paperwork with the Administrator.  Payments will be paid to the Program Member by the Program Administrator within 30 days of receiving the completed onboarding packet or updated forms as deemed necessary. Further, all necessary paperwork must be submitted to Administrator within 90 days of Program Member’s receiving the Administrator’s onboarding packet. Otherwise, the case will be reviewed by the Program administrators and Socio cannot guarantee rewards will be paid out. 
  • Rewards will be paid out by issuance of a check or ACH direct deposit. International payments will be made via money wire.
E. Additional Program Rules 
  1. The Program is free for Program Members to join.  
  2. Program Members are not agents or representatives of Socio or Cisco Systems, Inc. and may not communicate or negotiate pricing to prospective customers or make any representation, warranty or commitment on behalf of Socio or Cisco.   
  3. Program Members are responsible for ensuring proper reporting and payment of any required taxes are made to the applicable authorities. 
  4. If, at any time,  Socio receives information that would otherwise make the opportunity or the Program Member ineligible for the reward, then Socio reserves the right to reject or revoke that opportunity or disqualify a prospective Program Member. In addition to any of its other remedies, Socio  reserves the right to terminate a Program Member from participation in this Program for the submission of false, misleading, or incomplete Program member information, or for any violation of these Program Rules. 
  5. Socio  reserves the right to terminate this Program at any time for any reason. In such event, an eligible Program Member with an eligible opportunity as of the date the Program is terminated will be paid upon entitlement as provided above. 
  6. By participating in this Program, Program Member certifies that it will comply with all applicable laws, including but not limited to the following: statutes, licenses, permits, and regulations, including, without limitation, any anti-bribery, conflict of interest, or procurement laws or regulations of any government or other competent authority where Webex Events (formerly Socio) may be sold or used (collectively “Applicable Laws”). PROGRAM MEMBER WILL INDEMNIFY AND HOLD CISCO AND/OR SOCIO HARMLESS FOR ANY VIOLATION BY PROGRAM MEMBER OF ANY APPLICABLE LAWS.
F. Confidentiality
  1. Except as otherwise provided herein, any information shared between Socio and Program Member related to this Program shall be “Confidential Information”. Confidential Information may include, but is not limited to, the existence and terms and conditions in these Program Rules, information relating to the prospective customer and opportunity, processes, programs, documents, data, customer lists, financial information, and sales and marketing plans or information which the receiving party knows or has reason to know is confidential, proprietary or trade secret information of the disclosing party. The receiving party shall not disclose Confidential Information to third parties without the disclosing party’s written consent, except to its affiliates, employees, service providers, subproccessors and agents (“Representatives”) who need to know it and have agreed in writing to keep it confidential. The receiving party and Representatives shall not use Confidential Information other than for the purposes of performing its obligations under these Program Rules or as expressly authorized by the disclosing party while using at least a reasonable degree of care to protect it.  In order to be considered Confidential Information under these Program Rules, information shall be (a) marked confidential, restricted, proprietary, or with a similar designation, (b) if disclosed orally, clearly identified as confidential, proprietary or the like at the time of oral disclosure, and confirmed as confidential, proprietary or the like in writing within fourteen (14) days by disclosing party, or (c) information, which by its nature, the receiving party would reasonably be expected to assume is confidential. Upon termination or expiration of the Program Member’s participation under this Program, the receiving party shall, upon request, promptly cease use of and return to the disclosing party or destroy all Confidential Information in the receiving party’s possession, custody, or control, provided that the receiving party may keep archival copies for regulatory purposes and to enforce its rights and subject to the obligations of confidentiality herein. The receiving party will be authorized to disclose Confidential Information as may be required by applicable law, pursuant to a valid order issued by a court or government agency or relevant regulatory authority (including a stock exchange), provided that the receiving party provides prior written notice to the disclosing party of such obligation and provides the disclosing party with an opportunity to oppose the disclosure. The obligations set forth above shall not apply to information which: (a) has entered the public domain, except where such entry is the result of the receiving party’s breach of these Program Rules; (b) was rightfully in the receiving party’s possession prior to the disclosure; or (c) was obtained by the receiving party on a non-confidential basis from a third party who has the right to disclose such information. The disclosing party retains all rights to its Confidential Information.  Neither party grants any express or implied license to any trade secret, trademark, copyright, patent or similar right. The disclosing party is not responsible for the accuracy or completeness of its Confidential Information. There are no express or implied representations or warranties by the disclosing party or the receiving party under this Section, including those with respect to infringement of any intellectual property, privacy or third-party rights. Confidential Information is disclosed “AS IS”. This Section shall apply during the Program Member’s participation in the Program, and for (3) years thereafter.
  2. Notwithstanding the foregoing, either party may disclose Program Member’s eligibility for a reward to an inquiring customer referred by Program Member under this Program.